Privacy Policy
This Privacy Policy explains how Fintec BD (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website, contact us, or use our services.
By using our website or providing your information, you agree to the practices described in this policy.
Information we collect
We may collect the following types of information:
Personal details such as your name, company name, job title
Contact details such as email address, phone number, mailing address
Business-related information such as enquiries, orders, quotations, and feedback
Technical data such as IP address, browser type, device information, pages visited, and access times
Any other information you choose to provide when contacting us or filling out forms
How we use your information
We use the information we collect to:
Respond to your enquiries and provide customer support
Process and manage orders, quotations, and service requests
Maintain and improve our website and services
Communicate with you about products, services, offers, and updates (where permitted)
Comply with legal and regulatory obligations
Prevent fraud, misuse, or security issues
Legal basis for processing (where applicable)
Where applicable, we process your personal data based on:
Your consent
Performance of a contract or steps taken at your request before entering a contract
Compliance with legal obligations
Our legitimate interests in operating and improving our business and services
Cookies and similar technologies
Our website may use cookies and similar technologies to:
Enable essential site functions
Improve user experience and site performance
Analyse website traffic and usage patterns
You can usually control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.
Sharing your information
We do not sell your personal information.
We may share your information with:
Service providers who help us operate our website, IT systems, logistics, or customer support
Business partners, suppliers, or manufacturers where necessary to process your request, order, or service
Professional advisers (such as lawyers, auditors, or consultants) where required
Authorities or regulators where we are legally required to do so
Any third parties we work with are expected to keep your information secure and use it only for the purposes for which it was provided.
Data security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Data retention
We keep your personal information only for as long as necessary to:
Fulfil the purposes for which it was collected
Meet legal, accounting, or reporting requirements
Resolve disputes and enforce agreements
When information is no longer required, we will delete it or anonymise it where possible.
Your rights
Depending on applicable law, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data, where legally permitted
Object to or restrict the processing of your data in certain circumstances
Withdraw consent where processing is based on your consent
To exercise any of these rights, please contact us using the details below.
Third-party links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We recommend you review their privacy policies separately.
Children’s privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@fintecbd.com